We're Here to Help

Whether you need help choosing a model, tracking an order, requesting a return, or solving an issue with your ride-on car, our team is here to support you.

Contact Support

Our team typically replies within 24 hours.

Email: [email protected]

Hours: Monday–Friday, 9AM–5PM CST

Response Time: Within 24 hours

First Name

Last Name

Phone *

Email *

Let us know what you need

By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply.Reply HELP for help or STOP to opt-out.

By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.

Order & Shipping Help

📦

Track Your Order

Your tracking number is emailed to you once your order ships. If you didn’t receive it, contact support and we’ll resend it.

🚚

Shipping Times

Most orders arrive within 5–7 business days. Delays may occur during holidays or high-volume seasons.

❗

Wrong Item Delivered

If you received the wrong product or color, contact us and we’ll resolve it immediately.

Product Support

🔒

Licensed Models

We sell officially licensed ride-on car models from trusted brands such as Mercedes-Benz, Lamborghini, Jeep, and more.

🔌

Battery & Power

Charging typically takes 6–8 hours. If your car arrives with battery issues, contact us for a replacement or troubleshooting.

💺

Assembly Help

Most ride-on cars require 10–20 minutes of assembly. If you need instructions or help, reach out to us — we’ll assist you directly.